Fast Response Times
Most estimates are scheduled within 24 hours. We know your car is your lifeline — we don't waste your time.
How We Work
A 9-step process built for zero stress
From the moment you call to the moment you drive away, every step is engineered to keep you informed, protected, and confident in the work being done on your vehicle.
Our Process
9 Steps. Zero stress. One flawless finish.
What To Expect
What sets our process apart
Any shop can quote a repair. We deliver a repeatable, documented, customer-first experience — every job, every time.
Transparent Estimates
You get a detailed, line-item written estimate before we touch a single panel. No hidden fees. No surprises.
Certified Repair Techniques
OEM repair procedures, computerized frame measurement, and modern welding for high-strength steel and aluminum.
Safety Verified
Every repair is inspected for structural integrity, ADAS calibration, and safety system function before delivery.
Lifetime Workmanship Warranty
Our repairs are warrantied for as long as you own the vehicle. Confidence built in.
Final Walk-Through
Before you drive away, we walk the entire vehicle with you — every panel, every gap, every finish.
Just Had An Accident?
Do this right now
- 1
Make sure everyone is safe
Move to a safe location if possible. Call 911 if there are injuries.
- 2
Document the scene
Take photos of all vehicles, license plates, damage, and the surrounding area.
- 3
Exchange information
Names, phone numbers, insurance carriers, policy numbers, and license plates.
- 4
File a police report
Especially important for insurance claims. Get the report number.
- 5
Call Super Shine Collision
Dial 1-347-365-3574. We can arrange towing and walk you through the next steps immediately.
Common Questions
Answers before you ask
How long will my repair take?+
Most minor bumper and panel repairs take 2–4 business days. Moderate collision damage typically runs 5–10 days. Major structural repairs with parts sourcing can take 2–3 weeks. We give you a realistic timeline up front and update you throughout.
Do I have to use the shop my insurance recommends?+
No. New York State law gives you the absolute right to choose your own repair shop. Your insurance must honor that choice. We work with every major carrier and handle the claim on your behalf.
Will you use OEM parts?+
Whenever your policy allows, yes. We prefer OEM (Original Equipment Manufacturer) parts because they fit perfectly and preserve your vehicle's crash performance and resale value. If aftermarket parts are required, we only use certified, high-quality equivalents.
Do you offer rental cars?+
Yes. If your policy includes rental coverage, we coordinate the rental directly with your insurance company and the rental agency. You just show up and drive.
What if you find hidden damage after the estimate?+
Hidden damage behind panels is common in collision work. We document everything with photos, file a supplement with your insurance, and never begin additional work without approval.
How do I know the paint will match?+
We use computerized spectrophotometer color matching and blend into adjacent panels when needed. Paint is applied in a downdraft booth and baked for a factory-perfect finish.